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   System Compatibility
Any Windows system that has a working internet connection.

If you have a desktop firewall installed we may need to talk you though configuring it to allow our Instant Support program to use your internet connection. 

 

 

 

Instant Remote Support

If you have an urgent need for any IT support then you have come to the right place. Southern IT Networks offers instant live support not for just our customers but to anyone.

We won't say that we can be at your premises in an hour or two, because we can be there now!

Instant Remote Support will make a connection from your PC to our office so our technicians can remotely help you with your problem as if they where sitting next to you whilst you have the control to stop the support at any time.

To obtain live remote support please follow the instructions below:

  1. Call us on 08707 661061 to speak to one of our technicians and explain the problem.
  2. Click here to download the Instant Support program.
  3. When asked choose open or run the program
  4. When the program starts wait for the technician to be ready then Double Click on Internet support to start the Instant Remote Support

Close the program to stop the Instant Support Session

 
 
 

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